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Reporting Server Disconnect Logs to Hypixel

  • Updated

This guide covers reporting server disconnect logs to Hypixel on Minecraft 1.21+ only.

Players have improved server disconnect logs in Minecraft 1.21+. Unfortunately, this information can't be automatically sent to us. Therefore, we require you to send a bug report with the attached logs. Please follow the steps below to locate and send your disconnect logs.

 

Table of Content

 

If you are already on the Minecraft disconnect screen you can easily open your disconnect report directory by clicking the "Open Report Directory" button pictured below:

network-protocol-error.png

 

For Windows Users

Open the Run Dialog

  1. Press Win + R on your keyboard to open the Run dialog box.

Enter the Path

  1. Type %appdata% and press Enter. This will open the Roaming folder within AppData.

    Image_of_Run_Dialogue.png

Navigate to Minecraft Debug Logs

  1. In the Roaming folder, locate and open the .minecraft folder.
  2. Inside the .minecraft folder, you will find the debug folder which contains the Minecraft disconnect files.

debug_folder.png

 

Attach the Most Recent Disconnect File

  1. Locate the most recent disconnect log file and attach it to your bug report by dragging the file and dropping it in the reply box, or by clicking the "Attach files" button at the bottom of the reply box and navigating to the relevant file.

 

For macOS Users

Open Finder

  1. Click on the Finder icon in the dock.

Go to Folder

  1. From the top menu, select Go and then Go to Folder....

Enter the Path

  1. Type ~/Library/Application Support/minecraft and press return.

    go-to-folder.png

Navigate to Minecraft Logs

  1. In the minecraft folder, locate and open the debug folder to find the Minecraft log files.

debug-folder.png

Attach the Most Recent Disconnect File

  1. Locate the most recent disconnect log file and attach it to your bug report by dragging the file and dropping it in the reply box, or by clicking the "Attach files" button at the bottom of the reply box and navigating to the relevant file.

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