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Please understand that the Hypixel Help Desk will not process ban or mute appeals themselves unless specified in the ban or mute reason. Any appeals must be done on the Hypixel Forums. If your appeal has been denied by the Hypixel Appeals Team on the forums, this support service cannot change their decision - it is final |
When you attempt to log in to the server while banned, you will be given a message - this is your ban reason. Use this reason to figure out what you need to do. Even if you do not believe the ban to be legitimate, this is still your ban reason.
If you want to appeal please remember:
- An Hypixel.net account is REQUIRED to submit an appeal.
- Linking your Minecraft account IS NOT REQUIRED to submit an appeal.
- If you experience any problems when trying to appeal, view our article on Common Appeals Issues
If you have been banned from the Hypixel Server for the following reasons:
- Cheating through the use of unfair game advantages
- Boosting your account to improve your stats
- Boosting detected on one or multiple SkyBlock profiles.
- Creating a build or drawing which is not appropriate on the server
- Inappropriate usage of cosmetics, items, or other content.
- Using inappropriate skins or capes on the server
- Cross teaming, you were found to be working with another team or player
- You were found to be negatively affecting your fellow team members
- Acting in a manner that is extremely disrespectful to members within the community
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SOLUTION: If you believe you were banned in error, or that your punishment is too severe, you need to appeal on the Hypixel Forums, using the appeals form. |
If you have been banned from the Hypixel Server for the following reasons:
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Your account has a security alert, please secure it and contact appeals
This means your account may have been hacked or compromised and has been banned for your own account protection.
- Your account's security appeal was processed and the account has entered a recovery phase and will be able to access the server again after 30 days
If your appeal is successful, your ban reason will be adjusted to this message. Use this time to change passwords, emails and security questions.
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SOLUTION: For further information, please read this guide about security alert bans. After you have secured your account, you need to create a ban appeal on the Hypixel Forums, using the appeals form. |
If you have been muted on the Hypixel Server:
If you believe you were muted in error, or that your punishment is too severe, you need to appeal on the Hypixel Forums, using the appeals form.
Click here to create a mute appeal
If you have received a warning on the Hypixel Server:
Under certain circumstances, you may receive a warning instead of receiving a ban. If you received a warning, be more careful with your actions on the Hypixel Server and avoid breaking the rules again. Warnings can not be appealed.
Click here to read the Hypixel Rules
If you have been banned from the Hypixel Forums:
Hypixel Forum Bans usually occur after you have received several warnings, or immediately after certain offenses.
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SOLUTION: If you believe you were falsely banned from the Hypixel Forums, you need to create a forum ban appeal. You can appeal your ban in the Ban Appeal section on the Hypixel Forums. ▶ Click here to create a forum ban appeal Under certain circumstances you may be blocked from appealing your forum ban again. In that case, you will not be allowed to create any more appeals. |
If you have been banned from Competitive modes
If you are unable to join Ranked Skywars, Tournaments, or UHC then please view our article on competitive bans here.
If you have been banned from the Hypixel Store:
There can be many reasons for this. In this situation, you will need to create a ticket with the Hypixel Support Team in this Help Center.
If none of the reasons detailed here are related to your ban, feel free to start a conversation with the Hypixel Support team under the Other / I'm not sure section.
If your ban specifically states that you should go to support.hypixel.net, create a new conversation under the Billing / Payments on the Hypixel Store section.