Hypixel Support will not process any ban, mute, or warning appeals directly, unless specified in the punishment reason. All appeals must be submitted through the Hypixel Forums punishment appeal form. It is important to understand that if the team has already denied your appeal on the forums, this support service cannot overturn their decision; it is considered final.
Table of Content
- Why was I punished?
- How to Appeal a Punishment
- Preferred Image and Video Services
- Frequently Asked Questions
Why was I punished?
If you have received a punishment on any part of the Hypixel Network, it is likely due to a violation of our important set of rules on your account. The length of the punishment depends on the severity of the violation and any previous infractions.
Your punishment reason can be found as follows:
- When banned from the Hypixel Server, the ban reason will be displayed to you when attempting to log in.
- While muted on the Hypixel Server, the mute reason will be shown upon login, or when attempting to send a message in chat.
- If banned on the Hypixel Forums, you can view the detailed reason in your forum conversation history before submitting an appeal.
A more detailed explanation of your punishment will also be provided when you appeal.
If you have been banned for suspicious account activity, we recommend reading How to Keep Your Account Secure on Hypixel. This ban is a cautionary measure due to suspicious activity that has been detected on your account, and it will need to be appealed like any other ban.
How to Appeal a Punishment
If you believe that you have been falsely muted or banned, you can submit an appeal by following these steps as outlined:
- Carefully review the relevant rules that apply to your punishment.
- Link your Minecraft account to your Hypixel Forums account by connecting to the forums.hypixel.net server IP for an account linking code.
- Fill out the appeal form on the Create an Appeal page if server banned/muted.
- If forum banned, fill out the appeal form on the Create a Forum Ban Appeal page.
Appeals sent in any other way (e.g. private message, email, etc.) will be directed back to the appeals section. Please also note that in many cases, we cannot share internal proof with you due to privacy concerns or sensitive information. If you're guilty, your appeal will be denied. It is best to appeal your punishment in a timely manner, as lengthy bans or mutes are less likely to be overturned.
Preferred Image and Video Services
Submitting a punishment appeal will allow you to upload any additional evidence to help our team with your case. Due to security precautions, we can only view images or videos uploaded to the below authorized sites.
Authorized image and video hosting sites for Hypixel:
If you need further help with how to use one of the above services, please refer to our support article about this at Recording and Screenshot Tools for Hypixel.
Frequently Asked Questions
Why do I always receive the same response?
The team receives many appeals each day and cannot provide custom responses to each one. Regardless, each appeal is read over by a member of our Appeals Team and handled as deemed appropriate. The response you receive is based on the decision of the appeal and includes all necessary information.
Can I appeal multiple times?
No, once your first appeal has been submitted, no further appeals can be made for that specific mute or ban.
Can I appeal my tournament standing wipe?
Wipes of Hypixel tournament standings cannot be appealed. If you are involved in boosting or otherwise cheating during a tournament, you may receive a tournament standing wipe in addition to any needed punishment. As a result, you will lose your tournament standing and any potential rewards you may be eligible for. Wipes are issued based on evidence obtained during the tournament by our moderation team.
Why was my username blocked?
Usernames are blocked when they violate our server's rules by containing inappropriate words or phrases not suitable for our platform. When you change your username, you will automatically be allowed to rejoin the network. If you believe your username was blocked incorrectly, please submit an appeal. More information about bad names can be found at How to Deal with a Blocked Username on Hypixel.
What if I wasn't the one on my account when it was punished?
Hypixel players are responsible for managing their own accounts and personal information. This also means that players are fully responsible for any actions taken on their accounts in the event that they are compromised. Please learn about how to properly secure your account at https://hypixel.net/security.
What if I purchased my account from someone else?
Minecraft accounts should only be purchased from the official Minecraft website. Our ban appeal policy still applies if you purchase an alternate account from a third-party seller/website. Because of their history with breaking our rules, these third-party accounts will not be unbanned due to the risk of them continuing their activities.
How do I link my account to appeal?
If you cannot connect to the Hypixel Network to use /linkaccount, join the Minecraft server IP forums.hypixel.net to get a code to link your account. For more information, refer to option two of Linking Your Minecraft Account to Hypixel.net.
Is this modification allowed on the server?
You can find out more about allowed modifications at Hypixel Allowed Modifications. If the modification provides any form of advantage over other users, it should not be used on our server.
What is Watchdog?
Watchdog is our cheat-detection system. You can learn more at About the Hypixel Watchdog System.
Will I be banned if I have a glitchy/laggy connection?
No, staff members and Watchdog can differentiate between someone lagging and someone cheating.
Can I appeal a ban from the Hypixel Discord?
As noted in the Hypixel Discord welcome channel, the Hypixel Team considers the Discord a privilege. If you are banned, there are no appeals. Additionally, keep in mind the Hypixel Server rules apply here as well.
How do I fix common appeal issues?
If you are having issues submitting your appeal or linking your account, you can visit How to Fix Common Appeal Issues on Hypixel for information and solutions to various common problems.
My punishment reason says to contact support.
If your punishment reason specifically instructs you to contact support, or it is a purchase-related ban or warning, you may contact us by submitting a Hypixel Support Ticket.