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How to run an MTR (Diagnosing Connection Problems)

In this article, we will explain how to run an MTR (My Trace Route).

Causes of lag can differentiate. It could either be related to your internet or something on Hypixel's side. This method provides us a way to check your internet service provider in order to provide further assistance on fixing the issue.


Contents
1.
How to run an MTR for Windows
2.
How to run an MTR for Mac



How to run an MTR for Windows

  1. Download WinMTR from https://sourceforge.net/projects/winmtr/files/WinMTR-v092.zip/download and install it on your computer.
  2. Run the application and enter the IP address you wish to test into the “Host:” box at the top. In this case “mc.hypixel.net”.
  3. Wait for the number of “sent” packets to be at least 100.
  4. Click “Copy text to clipboard”. This will copy the result of the MTR to your computer's clipboard.
  5. Upload the result to a website like https://pastebin.com/ (ensure the privacy setting is set to unlisted)

How to run an MTR for Mac

  1. Install Homebrew. Open Terminal and enter:
  2. /bin/bash -c "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install.sh)"
     - it may ask you for username and password.
  3. Once Homebrew is installed run:            
    brew install mtr
  4. After the package `mtr` has been installed you will be able to run mtr (IP Address) for example; “mtr mc.hypixel.net”
  5. Let the mtr run until you see the “sent” packets reach 100.
  6. Highlight and select the terminal window with your cursor, copy it to you clipboard with Command + C then upload to a website like https://pastebin.com/ (ensure the privacy setting is set to unlisted)

► How to run an MTR for Linux

  1. Open Terminal.
    1. Depending on your Linux distribution you will need to use one of the following commands:
      1. Ubuntu/Mint: “sudo apt install mtr”
      2. Fedora: “sudo yum install mtr”
        1. If none of the above work consult your distribution website.
    2. Enter “mtr -g mc.hypixel.net”.
    3. Let the mtr run until you see the “sent” packets reach 100.
    4. Highlight and select the terminal window with your cursor, copy it to your clipboard with Command + C, then upload to a website like https://pastebin.com/ (ensure the privacy setting is set to unlisted)

► What we do with MTR results

MTR results provide us some crucial information on whether the issue is from the networks side or on the players side. As an example, here is an MTR result:

In these results, there are some columns we look at to determine how much of your information is reaching the server and vice versa. In the first column, this is what we call “hops,” this is the information sent from your computer to the network. With this and the other information, we’re able to determine the issue and provide further assistance.

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  1. Hypixel Support

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