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Common Appeals Issues

If you are banned from the server creating a punishment appeal is the only way to be unbanned. Here you will find a list of common issues that can occur when creating an appeal and how to resolve them.


To find out how to create an appeal, read How to Appeal if you have been banned or muted.


"Your Minecraft account is currently linked to a different forum account."


Receiving this error message when creating an appeal indicates that your Minecraft account was already linked to another forums account. 


Reasons for this issue:

  • You created a forums account in the past and linked your Minecraft account, but forgot about it.
  • Your Minecraft account was hacked and someone else linked it.
  • The Minecraft account does not, or didn't, belong to you.


Solutions:

  • If you have access to the old forum account, create the appeal on your old account.
  • If you don't have access to your old forum account anymore, or you forgot the email registered to it, click here to contact the Hypixel Support team. You will then be helped in unlinking your account.


"Ban not found"


This error indicates that the ban id you entered does not find any ban for your account.


Reasons for this issue:

  • The Ban ID you entered is incorrect.
  • Your name is ambiguous. You entered a name that also belongs to another account on Hypixel. 


Solutions:

  • Check if you have entered your ban id correctly. Make sure to not include the "#" and that all letters are right.
  • Enter your UUID instead of your name. You can find your UUID on sites like namemc.com (enter your current name and copy your UUID).

If you are confused on any of those steps or run into any other issues, you can click here to contact the Hypixel Support team.


"We couldn't find a player with the name or id <>. Please check and try again."


This error indicates that your name could not be found in our database.


Reasons for this issue:

  • Your name was typed incorrectly.
  • The name you entered is not the name you had when you were punished.


Solutions:

  • Enter your UUID instead of your name. You can find your UUID on websites like namemc.com (enter your current name and copy your UUID).
  • Enter the name that you had when you were banned.

If this does not help you, or you are unable to find your UUID, click here to contact the Hypixel Support Team.


"You cannot appeal again for this punishment."


This error means that you or someone else has already created a ban appeal for your account.


Reasons for this issue:

  • You or someone else already created an appeal for that punishment.


Solutions:

  • If the appeal has not received a response yet, wait for a response. If you have already received a response, that decision is final and will not change. You can only appeal once.


For any other problems during the appeals process, click here to contact the Hypixel Support Team and we will help you resolve your issue.

Please note that the Hypixel Support Team does not handle appeals unless you were specifically told to contact us about it. Appeals decisions  are final and will not change!



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  1. PJoke1

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