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How to Appeal if you have been banned or muted

Please understand that the Hypixel Help Desk will not process ban or mute appeals themselves unless specified in the ban or mute reason. Any appeals must be done on the Hypixel Forums.
If your appeal has been denied by the Hypixel Appeals Team on the forums, this support service cannot change their decision - it is final.


When you attempt to log in to the server while banned, you will be given a message - this is your ban reason. Use this reason to figure out what you need to do. Even if you do not believe the ban to be legitimate, this is still your ban reason. 


If you have been banned from the Hypixel Server for the following reasons:

  • Blacklisted Modifications
  • WATCHDOG CHEAT DETECTION
  • Verbal Abuse
  • Domain Advert / Advertising
  • Inappropriate Skin
  • Inappropriate Username
  • Inappropriate Drawing
  • Inappropriate Behavior (or Negative Behavior)
  • Scam
  • Exploiting

SOLUTION:

  • If you believe you were banned in error, or that your punishment is too severe, you need to appeal on the Hypixel Forums, using the appeals form.


In the case of an inappropriate username/skin

  • Please change your username/skin before appealing.





If you have been banned from the Hypixel Server for the following reasons:

  • Compromised acccount
  • Spam Bot

A compromised account ban can mean many things, but mainly, your account was logged in on Hypixel with a weird IP - which means a weird location. It may be compromised. We banned it to avoid further issue which may get you permanently banned for other reasons.

SOLUTION:






If you have been banned from the Hypixel Forums


A forum  ban can be tricky. A lot depends on the ban reason. All forum bans are appealed the same way.

SOLUTION:

  • You will need to appeal to your ban on the forums - you can do so while banned.

If you have been muted from the Hypixel Forums

Mutes are usually temporary, but are treated the same way bans are.

SOLUTION:

  • You will need to appeal to your mute on the forums.





If none of the reasons detailed here are related to your ban, feel free to start a conversation with the Hypixel Support team under the Other / I'm not sure section.

If your ban specifically states that you should go to support.hypixel.net, make a new conversation under the Billing / Payments on the Hypixel Store section.

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  1. Don Pireso

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