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How to Appeal if you have been banned or muted

Please understand that the Hypixel Help Desk will not process ban or mute appeals themselves unless specified in the ban or mute reason. Any appeals must be done on the Hypixel Forums.

If your appeal has been denied by the Hypixel Appeals Team on the forums, this support service cannot change their decision - it is final.


When you attempt to log in to the server while banned, you will be given a message - this is your ban reason. Use this reason to figure out what you need to do. Even if you do not believe the ban to be legitimate, this is still your ban reason. For all ban appeals, linking your Minecraft account IS NOT REQUIRED to submit the appeal.


If you have been banned from the Hypixel Server for any of the following reasons:

  • WATCHDOG CHEAT DETECTION
  • Cheating through the use of unfair game advantages
  • Boosting your account to improve your stats
  • Creating a build or drawing which is not appropriate on the server
  • Creating or using an item that has an inappropriate name
  • Using pets or cosmetics in an inappropriate way
  • Using inappropriate skins or capes on the server
  • Cross teaming, you were found to be working with another team or player
  • You were found to be negatively affecting your fellow team members
  • Misleading others to believe you are a youtuber or staff member
  • Discussing or acting in a manner which encourages cheating or rule breaking
  • Attempting to obtain information or something of value from players
  • Acting in a manner that is extremely disrespectful to members within the community
  • Talking or sharing inappropriate content with explicit themes on the server
  • Attempting to gain access to other user's accounts/information
  • Attempting to sell Minecraft accounts

SOLUTION:

If you believe you were banned in error, or that your punishment is too severe, you need to appeal on the Hypixel Forums, using the appeals form.

Click here to create a ban appeal

  • A Hypixel.net account will be required.
  • Linking your Minecraft account IS NOT REQUIRED to submit a ban appeal.
  • If you experience a problem when trying to appeal, view our article on Common Appeals Issues



If you have been banned from the Hypixel Server for the following reason:

  • Your account has a security alert, please secure it and contact appeals

This means your account may have been hacked or compromised and has been banned for your own account protection. 

SOLUTION:

Please read this guide about security alert bans. After you have secured your account, you need to create a ban appeal on the Hypixel Forums, using the appeals form.

Click here to create a ban appeal

  • A Hypixel.net account will be required.
  • Linking your Minecraft account IS NOT REQUIRED to submit a ban appeal.
  • If you experience a problem when trying to appeal, view our article on Common Appeals Issues



If you have been muted on the Hypixel Server:

If you believe you were muted in error, or that your punishment is too severe, you need to appeal on the Hypixel Forums, using the appeals form.

Click here to create a mute appeal

  • A Hypixel.net account will be required.
  • Linking your Minecraft account IS NOT REQUIRED to submit a mute appeal.
  • If you experience a problem when trying to appeal, view our article on Common Appeals Issues



If you have received a warning on the Hypixel Server:

Under certain circumstances, you may receive a warning instead of receiving a mute or ban. If you received a warning, be more careful with your actions on the Hypixel Server and avoid breaking the rules again. Warnings can not be appealed.

Click here to read the Hypixel Rules



If you have been banned from the Hypixel Forums:

Hypixel Forum Bans usually occur after you have received several warnings, or immediately after certain offenses.

SOLUTION:

If you believe you were falsely banned from the Hypixel Forums, you need to create a forum ban appeal. You can appeal your ban in the Ban Appeal section on the Hypixel Forums.

Click here to create a forum ban appeal

Under certain circumstances you may be blocked from appealing your forum ban again. In that case, you will not be allowed to create any more appeals.

 


If you have been banned from SkyWars Ranked:

If you were banned on the server, upon being unbanned, you will notice that you are not allowed to join SkyWars Ranked. Ranked ban times depend on the amount of infractions you received:

  • For your first Ranked ban, you will be banned the remainder of the season plus one additional season.
  • For your second Ranked ban, you will be banned the remainder of the season plus three additional seasons.
  • For your third Ranked ban, you will be permanently banned from Ranked SkyWars.

Please note: 

  • Ranked SkyWars bans comes into effect after being unbanned from your account ban.
  • Ranked SkyWars bans cannot be appealed - they are automatically in effect and cannot be removed.



If you have been banned from the Hypixel Store:

There can be many reasons for this. In this situation, you will need to create a ticket with the Hypixel Support Team in this Help Center.


If none of the reasons detailed here are related to your ban, feel free to start a conversation with the Hypixel Support team under the Other / I'm not sure section.

If your ban specifically states that you should go to support.hypixel.net, create a new conversation under the Billing / Payments on the Hypixel Store section.

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  1. Don Pireso

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